Last updated: July 17, 2026

This Privacy Policy explains how Inner Edge Leadership LLC, doing business as Inner Edge Coaching & Training (“Inner Edge,” “we,” “us,” or “our”), collects, uses, processes, stores, and shares personal information when you interact with us.

This policy applies when you:

• Visit https://inneredge.org
• Purchase a workshop, digital product, or service
• Subscribe to our email communications
• Submit a contact form or coaching application
• Schedule an appointment or consultation
• Participate in coaching services
• Communicate with us
• Interact with our advertisements

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. ABOUT US

Legal entity: Inner Edge Leadership LLC

Trade name: Inner Edge Coaching & Training

Website: https://inneredge.org

Email: support@inneredge.org

Mailing address:

Inner Edge Leadership LLC

5900 Balcones Drive, STE 100

Austin, Texas 78731

United States

The fastest way to contact us regarding privacy matters is by email.

2. SCOPE OF THIS POLICY

This Privacy Policy applies to personal information collected through our website, digital products, advertisements, contact forms, coaching applications, scheduling tools, email communications, purchases, and coaching services.

It does not govern the independent privacy practices of websites, platforms, or services that we do not own or control.

3. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Billing address
• Contact and communication preferences
• Appointment and scheduling information
• Purchase and transaction information
• Contact-form submissions
• Coaching-application responses
• Questions, messages, and correspondence
• Feedback or testimonials
• Information you provide during coaching inquiries or services
• Any other information you choose to provide

Coaching and Application Information

Our contact forms, Google Forms, Mailchimp forms, Acuity Scheduling forms, coaching applications, emails, or conversations may ask you to describe personal circumstances such as:

• Your relationship or marriage
• Relationship conflict
• Communication difficulties
• Family circumstances
• Emotional experiences
• Personal or leadership challenges
• Intimacy or connection concerns
• Personal goals
• The type of coaching support you are seeking

This information may be personal or sensitive.

We use it to understand your inquiry, evaluate whether our services may be appropriate, communicate with you, schedule services, and provide coaching.

You are not required to provide information you are uncomfortable sharing.

Please do not submit Social Security numbers, government identification documents, financial-account passwords, medical records, or other information we have not specifically requested.

Inner Edge provides coaching and educational services. We do not collect information for the purpose of providing psychotherapy, medical diagnosis, psychiatric care, or emergency services.

Payment and Transaction Information

Payments are processed through Stripe.

Stripe may collect information such as:

• Name
• Email address
• Billing address
• Payment-card details
• Transaction information
• Device information
• Fraud-prevention information

We do not ordinarily receive or store your complete payment-card number, card verification code, or full banking credentials.

We may receive information including:

• Your name and email
• The product or service purchased
• The purchase amount
• Payment status
• Transaction date
• Refund information
• Limited payment-method details

Stripe processes information under its own privacy policy and terms. (Intuit)

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• Internet Protocol address
• Browser type and version
• Device type
• Operating system
• Internet service provider
• Referring website or advertising source
• Pages viewed
• Links or buttons clicked
• Date and time of visits
• Time spent on pages
• Approximate geographic location derived from an IP address
• Cookie identifiers
• Advertising identifiers
• Website interactions
• Conversion or purchase events
• Technical, diagnostic, and performance information

This information may be collected using cookies, tracking pixels, tags, web beacons, analytics tools, server logs, local storage, and similar technologies.

4. WEBSITE, FORMS, AND SCHEDULING PROVIDERS

We use the following services to operate our website and collect information:

WordPress.com

Our website is created and hosted using WordPress.com, a service provided by Automattic.

WordPress.com may process technical, device, usage, security, and website-interaction information when visitors access our website. Automattic provides a separate notice explaining how it processes information about visitors to websites hosted through its services. (Automattic)

Mailchimp

We use Mailchimp, an Intuit service, to:

• Provide email-subscription forms
• Collect names and email addresses
• Maintain our email list
• Deliver requested resources
• Send educational and promotional emails
• Track email delivery, opens, clicks, and engagement
• Manage unsubscribe and communication preferences

Mailchimp and Intuit process information under their own privacy policies and service terms. (Intuit)

Google Forms

We may use Google Forms to collect:

• Contact information
• Coaching applications
• Questionnaire responses
• Feedback
• Other information voluntarily submitted through a form

Information submitted through Google Forms may be stored and processed through Google’s services.

Google processes information according to its own privacy policy. (policies.google.com)

Acuity Scheduling

We use Acuity Scheduling, a Squarespace service, to:

• Schedule appointments and consultations
• Collect contact information
• Manage appointment availability
• Send confirmations and reminders
• Collect intake-form responses
• Process information related to scheduled services

Acuity Scheduling and Squarespace process information under their own privacy policies and terms. (Squarespace)

5. ADVERTISING AND META PIXEL

We use or may use advertising tools provided by Meta Platforms, including Facebook and Instagram advertising and the Meta Pixel.

These technologies may collect or receive information such as:

• Visits to our website
• Pages viewed
• Advertisements viewed or clicked
• Website interactions
• Purchases or other conversion events
• Browser and device information
• IP address
• Cookie identifiers
• Advertising identifiers
• Approximate location
• Referring source
• Whether an advertisement resulted in a website visit, inquiry, or purchase

We may use this information to:

• Measure advertising performance
• Track conversions
• Attribute inquiries or purchases to advertisements
• Create advertising audiences
• Retarget previous website visitors
• Create custom or similar audiences
• Limit advertisement frequency
• Improve advertising delivery
• Show advertisements that may be more relevant to users

Meta may process information it receives in accordance with its own privacy policy and business-tool terms.

We do not intentionally send the contents of coaching applications, relationship descriptions, health-related information, intimacy-related information, or other sensitive form responses to Meta.

Where prior consent is required, advertising cookies and the Meta Pixel should not be activated until the visitor provides consent through the website’s cookie-preference mechanism.

6. GOOGLE ANALYTICS

We use Google Analytics to understand how people find and interact with our website.

Google Analytics may collect information including:

• Pages viewed
• Session duration
• Traffic sources
• Approximate geographic location
• Device type
• Browser type
• Operating system
• Website interactions
• General engagement and conversion information
• Cookie or device identifiers

We use this information to:

• Understand website traffic
• Identify usage trends
• Measure content performance
• Improve website usability
• Evaluate marketing effectiveness
• Understand which pages or resources visitors find useful

Google Analytics uses cookies and related technologies to collect website-usage statistics on behalf of website operators. (policies.google.com)

Google processes information according to its own privacy policy. (policies.google.com)

Where required by law, Google Analytics cookies will not be activated until the visitor provides consent.

7. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Operate, secure, and maintain our website
• Provide digital workshops, workbooks, downloads, and coaching services
• Process purchases, transactions, refunds, and payments
• Deliver purchased products and services
• Respond to questions and inquiries
• Review coaching applications
• Determine whether our services may be appropriate
• Schedule consultations and coaching sessions
• Send appointment confirmations and reminders
• Communicate about purchases or active services
• Provide customer support
• Send administrative or service-related messages
• Deliver requested resources
• Send educational and promotional emails
• Manage email preferences and unsubscribe requests
• Personalize communications
• Understand how visitors use our website
• Improve our website, products, content, and services
• Analyze usage and engagement trends
• Measure promotional and advertising performance
• Create and manage advertising audiences
• Conduct retargeting and targeted advertising
• Request feedback
• Prevent fraud, misuse, and security incidents
• Protect our business, users, and legal rights
• Maintain transaction and business records
• Comply with legal, tax, accounting, and regulatory obligations
• Enforce our agreements and policies
• Complete or evaluate a merger, acquisition, financing, restructuring, or sale of business assets

We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.

8. LEGAL BASES FOR PROCESSING

Where the laws of the European Economic Area, United Kingdom, Switzerland, or another jurisdiction require us to identify a legal basis, we may process information under the following bases.

Performance of a Contract

We may process information when necessary to:

• Process a purchase
• Deliver a workshop or digital product
• Provide coaching services
• Manage a customer or coaching relationship
• Schedule an appointment
• Respond to a request made before entering into an agreement
• Send communications related to an active purchase or service

Consent

We may rely on consent for:

• Nonessential cookies
• Advertising cookies
• The Meta Pixel
• Targeted advertising
• Certain analytics technologies
• Email marketing where consent is required
• Processing information where consent is otherwise required by law

You may withdraw your consent at any time.

Withdrawing consent will not affect processing that lawfully occurred before consent was withdrawn.

Legitimate Interests

We may process information where reasonably necessary for legitimate business interests, including:

• Operating and improving our website
• Responding to inquiries
• Understanding general website use
• Measuring promotional effectiveness
• Protecting our services
• Preventing fraud and security incidents
• Maintaining appropriate business records
• Requesting feedback
• Establishing or defending legal claims

We will not rely on legitimate interests where your rights and interests override our business interests.

Legal Obligations

We may process information when necessary to comply with:

• Tax and accounting requirements
• Court orders
• Government requests
• Regulatory obligations
• Applicable laws
• Fraud-prevention and reporting requirements

9. EMAIL MARKETING

You may receive educational or promotional emails from us when:

• You subscribe to our email list
• You submit a Mailchimp form
• You request a resource
• You purchase a workshop or service and applicable law permits related communications
• You otherwise consent to receiving email communications

Marketing emails may include:

• Relationship education
• Articles and videos
• Workshop information
• Coaching information
• Product announcements
• Offers or promotions
• Invitations to consultations or events

You may unsubscribe at any time by clicking the unsubscribe link included at the bottom of our marketing emails.

You may also contact us at support@inneredge.org.

Unsubscribing from marketing emails will not prevent us from sending necessary messages concerning:

• Purchases
• Payment issues
• Product delivery
• Scheduled appointments
• Active coaching services
• Security or legal matters

10. SMS AND TEXT MESSAGES

We may offer optional SMS or text-message communications in the future.

We will send automated or promotional text messages only after obtaining any consent required by applicable law.

Where text messaging is offered:

• Consent to receive marketing messages will not be a condition of purchase.
• Message frequency may vary.
• Message and data rates may apply.
• Recipients may reply STOP to unsubscribe.
• Recipients may reply HELP for assistance.
• SMS consent information will not be shared with third parties for their own unrelated marketing purposes.

Individually written administrative messages about scheduled coaching services may be treated differently from automated promotional messages, subject to applicable law.

11. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers may use:

• Necessary cookies
• Preference cookies
• Analytics cookies
• Targeting and marketing cookies
• Social-media cookies
• Pixels
• Tags
• Web beacons
• Local storage
• Similar tracking technologies

These technologies may be used for:

• Website functionality
• Security
• Payment processing
• Remembering preferences
• Website analytics
• Advertising measurement
• Conversion tracking
• Audience creation
• Retargeting
• Email analytics
• Content-performance measurement

Our Cookie Policy provides further information:

https://inneredge.org/cookie-policy

Managing Cookie Preferences

We provide information about our use of cookies and similar technologies in this Cookie Policy. Analytics and advertising technologies, including Google Analytics and the Meta Pixel, may operate when you visit the website.

You may block or delete cookies through your browser settings and adjust advertising preferences through Meta, Google, or other applicable platforms. Blocking cookies may affect website functionality, and browser controls may not prevent every type of tracking technology.

12. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to companies and individuals that help us operate our business.

These may include:

• Website-hosting providers
• Website-platform providers
• Email marketing providers
• Form and application providers
• Scheduling providers
• Payment processors
• Analytics providers
• Advertising and retargeting platforms
• Data-storage and security providers
• Contractors and administrative assistants
• Accountants, lawyers, and professional advisers

Our current providers include:

• Stripe — payment and transaction processing
• Meta Platforms — advertising, measurement, Meta Pixel, audience creation, and retargeting
• Automattic and WordPress.com — website creation, hosting, security, and infrastructure
• Mailchimp and Intuit — email forms, email-list management, marketing communications, and email analytics
• Google — Google Forms and Google Analytics
• Acuity Scheduling and Squarespace — appointment scheduling, intake forms, reminders, and related communications

These providers may process information according to their service agreements, data-processing terms, and privacy policies.

Contractors and Assistants

We may provide limited access to contractors or administrative assistants when reasonably necessary to:

• Respond to inquiries
• Manage appointments
• Provide customer service
• Deliver products or services
• Maintain business systems
• Perform administrative duties

Access should be limited to information reasonably necessary for the person’s role.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to a subpoena, court order, or valid legal request
• Cooperate with regulators or authorities
• Protect our rights or property
• Investigate fraud or misuse
• Protect the safety of a person
• Enforce our agreements and policies
• Establish, exercise, or defend legal claims

Business Transfers

Personal information may be transferred or disclosed in connection with:

• A merger
• Acquisition
• Financing
• Reorganization
• Sale of assets
• Bankruptcy
• Transfer of all or part of our business

A recipient may continue to use information subject to this Privacy Policy unless otherwise disclosed.

13. SALE AND SHARING OF PERSONAL INFORMATION

We do not sell personal information for money in the traditional sense.

However, certain privacy laws define “sale,” “sharing,” or targeted advertising broadly.

Providing cookie identifiers, device information, IP addresses, advertising identifiers, or website activity to advertising platforms may be considered a sale or sharing under some laws, even when no money is exchanged.

We may share the following categories of information for advertising purposes:

• Online identifiers
• IP addresses
• Cookie identifiers
• Advertising identifiers
• Device information
• Internet or website activity
• Approximate location
• Advertising interactions
• Purchase or conversion events
• Inferences concerning advertising interests

Recipients may include:

• Meta Platforms
• Google
• Other advertising partners disclosed through our website or cookie-preference system

Visitors may opt out of targeted advertising or qualifying sale or sharing through our cookie-preference tool or by contacting us.

14. SENSITIVE PERSONAL INFORMATION

Information voluntarily submitted through coaching forms or applications may be highly personal.

We may use such information to:

• Review your inquiry
• Understand the support you are seeking
• Communicate with you
• Determine whether our services may be appropriate
• Schedule or deliver coaching services
• Maintain appropriate business records
• Comply with legal obligations

We do not intentionally use sensitive coaching-application information to target advertisements.

We do not knowingly sell sensitive personal information.

We will take reasonable steps to avoid sending sensitive form responses to advertising or analytics platforms.

15. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request a portable copy of certain information
• Restrict certain processing
• Object to certain processing
• Withdraw consent
• Opt out of targeted advertising
• Opt out of qualifying sale or sharing
• Opt out of certain profiling
• Appeal a decision concerning a privacy request
• Lodge a complaint with a privacy or data-protection authority
• Receive equal service without unlawful discrimination for exercising privacy rights

These rights are not absolute. Legal exceptions may apply.

16. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy request, contact:

support@inneredge.org

Please include:

• Your name
• The email address associated with your interaction
• The right you wish to exercise
• Enough information for us to identify relevant records

We may request additional information to verify your identity.

Where applicable, an authorized agent may submit a request on your behalf. We may require proof of authorization and identity verification.

We will respond within the period required by applicable law.

If we deny a request and applicable law gives you a right to appeal, email support@inneredge.org with the subject line:

Privacy Appeal

17. GLOBAL PRIVACY CONTROL AND OPT-OUT SIGNALS

Where required by applicable law and supported by our website systems, we will process recognized browser-based opt-out preference signals, including Global Privacy Control.

A recognized signal may be treated as a request to opt out of the qualifying sale or sharing of information associated with the browser or device sending the signal.

Because browser signals may not identify you across different devices or browsers, preferences may need to be submitted separately on each browser and device.

18. INTERNATIONAL VISITORS

We are based in the United States.

If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our providers operate.

Those countries may have privacy laws that differ from the laws in your location.

Where required, we and our service providers may use recognized contractual or legal safeguards for international data transfers.

19. EEA, UK, AND SWISS USERS

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data-protection laws.

You may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
• Complain to a data-protection authority

We have not appointed a formal Data Protection Officer, EEA representative, or UK representative.

If applicable law later requires an appointment, we will update this policy.

20. CANADIAN USERS

Canadian users may have rights under applicable federal or provincial privacy laws, including rights relating to:

• Access
• Correction
• Consent
• Withdrawal of consent
• Complaints about how information is handled

Requests may be submitted to support@inneredge.org.

21. CALIFORNIA AND OTHER US STATE RIGHTS

Residents of certain US states may have additional privacy rights.

Depending on the applicable law, those rights may include:

• Confirming whether personal information is processed
• Accessing personal information
• Correcting inaccuracies
• Deleting information
• Obtaining data portability
• Opting out of targeted advertising
• Opting out of sale or sharing
• Opting out of qualifying profiling
• Appealing a denied request

We will honor applicable rights where the relevant law applies to us.

Not every state privacy law applies to every small business. Nothing in this policy represents that a particular law applies where its legal thresholds have not been met.

22. INFORMATION RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

We may retain information to:

• Provide products and services
• Manage customer and coaching relationships
• Maintain transaction records
• Comply with tax and accounting obligations
• Document consent and unsubscribe requests
• Resolve disputes
• Enforce agreements
• Maintain security
• Establish or defend legal claims
• Comply with legal-preservation requirements

Retention periods may vary depending on the type of information and why it was collected.

For example:

• Email-subscription information may be retained until you unsubscribe or request deletion.
• Transaction records may be retained for accounting, tax, fraud-prevention, and legal purposes.
• Appointment records may be retained for business, customer-service, and legal purposes.
• Coaching applications and correspondence may be retained for a reasonable business period.
• Consent and opt-out records may be retained to document compliance.
• Analytics and advertising information may be retained according to our platform settings and provider policies.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

23. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These may include:

• Secure website connections
• Password protections
• Multi-factor authentication where available
• Access restrictions
• Reputable service providers
• Updated devices and software
• Secure storage practices
• Limiting access to people with a legitimate business need

No method of internet transmission, electronic storage, or security is completely secure.

We cannot guarantee absolute security.

If we become aware of a security incident, we will investigate and provide notifications where required by law.

24. CHILDREN’S PRIVACY

Our website, relationship workshops, and coaching offers are directed to adults.

We do not knowingly target children under 18 through this website or knowingly collect personal information directly from children through our general marketing website.

If you believe that a child has submitted personal information to us, contact support@inneredge.org so we can review the situation and take appropriate action.

25. THIRD-PARTY LINKS

Our website may contain links to third-party websites, platforms, or services.

We do not control their:

• Privacy practices
• Security
• Content
• Terms
• Business practices

Your interaction with a third-party service is governed by that third party’s own policies.

We encourage you to review those policies before providing information.

26. DO NOT TRACK

Some browsers provide a “Do Not Track” setting.

There is no universally accepted technical standard for responding to every Do Not Track signal.

We may not respond to ordinary Do Not Track signals unless required by applicable law.

Where required and technically supported, we will process legally recognized opt-out preference signals such as Global Privacy Control.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when our services, technologies, providers, or legal obligations change.

The revised policy will display a new “Last updated” date.

Where appropriate, material changes may also be communicated through:

• A website notice
• An email
• A cookie-banner notice
• Another reasonable method

You should review this policy periodically.

28. CONTACT US

For privacy questions, requests, or concerns, contact:

Inner Edge Leadership LLC

Doing business as Inner Edge Coaching & Training

5900 Balcones Drive, STE 100

Austin, Texas 78731

United States

Email: support@inneredge.org

Website: https://inneredge.org